Image by Chandra Oh
Image by Chandra Oh

Terms & Conditions

Allergy Alert Test

Clients coming for a colour appointment must answer all Allergy Alert Test questions and have an allergy alert test 2-5 days before their colour appointment if necessary.

An allergy alert test is necessary if:

You are a new colour client to Alice Flewitt/Glam AF.

You have had any type of skin tattoo, henna, black henna or permanent makeup since your last colour appointment.

You have had any kind of allergic reaction since your last hair colour.

It is more than six months since your last colour appointment with Alice Flewitt/Glam AF.

It is more than six months since your last allergy alert test.

There's a change in hair colour brand (manufacturer) or product range (a different product from the same manufacturer).

Your colour appointment will not be able to be carried out if:

You have a reaction to the allergy alert test.

You are under 16 years of age.

You have ever had a reaction to hair colour.

You have a sensitive, irritated or damaged scalp.

Deposits & cancellations

Deposits must be paid for the appointment to be booked, if the deposit isn't paid the appointment will still be shown as available for others to book. If you message Alice to book an appointment and there is a delay in paying your deposit please check the appointment is still available before transferring your deposit.

Deposits are non-refundable deposit however, appointments can be amended to another service and/or rescheduled to another date/time with a minimum of 72 hours notice. When amending services Alice Flewitt has the right to also amend the time/date of the service if the service is being amended to a service that requires a different length of time.

Deposits will be lost in the case of cancellations between 72 and 48 hours prior to appointments, Less than 48 hours notice will result in loss a 50% charge of booking fee, no-shows will result in a loss of deposit and a 100% charge of your booking. You will be unable to book another appointment until the fee and new deposit is paid.

Deposits required:

£40 deposits for any colour service

50% deposit for any extension service

Colour & bleach appointments

New clients to bleach and colour appointments with Alice Flewitt/Glam AF you will need to book a consultation before booking a colour or bleach appointment. As well as an allergy alert test we will also carry out relevant industry tests for all new clients and existing clients who want a different chemical service. These tests will need to be carried out before your colour or bleaching appointment to test the condition of your hair, the compatibility of previous products or services and confirm what the final result of the service will be. Alice Flewitt/Glam AF with hold the rights to cancel the colour or bleaching service if the client refuses to have the recommended tests in time for their booked service(s). If you have a reaction to your hair colour or allergy alert test you will need to seek medical advice. You will need to complete and sign forms before your colour appointment as evidence relevant tests have been completed and questions asked, failure to complete forms or relevant tests may result in your colour appointment being cancelled and your deposit being lost.